Terms and Conditions: Free Special Clean for New Customers

These are the Terms and Conditions (“Terms”) that apply to the “Free Special Clean for New Customers” offer (“Offer”) provided by [Sustainable Clean Solutions] (“Company”).

1. Who Can Participate:
This Offer is available to new customers of the Company who sign a contract for cleaning services under the Company’s standard terms and conditions. If you’ve used our services before, you can’t take advantage of this Offer.

2. What You Get:
a. You are eligible to receive one (1) free special clean as part of this Offer. The specific details of the special clean are outlined in the Company’s service offerings.
b. This free special clean cannot be exchanged for money, credit, or any other service.

3. How to Use the Offer:
a. You can redeem this Offer once you’ve signed a contract for cleaning services with us.
b. To use your free special clean, you need to schedule it within 30 calendar days from the date the cleaning service commences.
c. To redeem the Offer, contact our customer service and provide the necessary details to schedule your free special clean.
d. We might need to verify your eligibility and contract details before confirming the redemption of the Offer.

4. Some Important Points:
a. This Offer is only valid for a single use and cannot be combined with any other promotions, discounts, or offers we might have going on.
b. The availability of the Offer might vary based on where you live and our service coverage.

5. What’s Not Included:
a. The Offer only covers the standard special clean services we provide. Any additional services or tasks are not included.
b. It also doesn’t include any specialised equipment, materials, or treatments that might be needed for specific cleaning situations.

6. Changes and Ending the Offer:
a. We have the right to change, suspend, or end this Offer at any time without giving you prior notice.
b. If we do end the Offer, and you’ve signed a contract but haven’t yet used the Offer, you won’t be able to use it anymore.

7. Some General Points:
a. This Offer doesn’t have any actual cash value and can’t be turned into cash or any other form of compensation.
b. These Terms are in addition to our usual terms and conditions for cleaning services, which you agree to when you sign the service contract.
c. By using this Offer, you agree to follow these Terms and our policies.

When you use this Offer, you’re saying that you understand and accept these Terms. We can interpret, change, or enforce these Terms as we see fit.

If you have any questions about this Offer or these Terms, get in touch with our customer service at hello@scleans.co.uk

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